Please click on the links below to download the presentations from today’s speakers.

Please note that the presentations will be available for 30 days after the conference and will be deleted after that.

 

Time

Description

9.00

Changing the Way We Deliver Care – The Role of the Nursing Director 
Speaker: Ms Roisin Toner – Specialist and Older Peoples Services, Southern Health and Social Care Trust, Northern Ireland

9.40

Leading Quality Improvement & Patient Safety
Speaker: Jack Nagle, CEO, Alpha Healthcare

10.20

Managing Complaints – Can the use of patient complaints and concerns be used to improve the patient experience?
Speaker: Nick Nurden, Business Manager, The Ridge Medical Practice

11.30

Leadership Skills
Speaker: Dr John Simpson, Clinical Leadership Solutions, Formerly Medical Director Southern Trust 2011-15, Northern Ireland

12.15

Retaining Staff
Speaker: Nick Nurden, Business Manager, The Ridge Medical Practice

2.00

Improving Patient experience and managing concerns / Investigative procedures
Speaker: Sarah Reid, Barrister-at-Law, The Law Library

2.40

The Regulation of Nurses and Midwives
Speaker: Louise Beirne, Barrister-at-Law, The Law Library