Update on Cost of Insurance Working Group – Civil Liability (Amendment) Bill 2017 – PIAB (Amendment) Bill 2017

A one-day conference

Royal Marine Hotel,
Dun Laoghaire, Co. Dublin

Date: 22nd February 2018

CMG have run a number of events on the topic of Claims Management which have been hugely successful and very heavily attended. Therefore we expect the 2018 conference to be even bigger and better with a new revised programme of the latest issues affecting the sector and possible solutions to use going forward.

This event typically sells out quickly, so prompt booking is strongly advised to secure your place at the early bird rate Save by booking at theEarly Bird Rate: €395.00 + VAT (Normal rate €495.00 + VAT)

Please note the early bird discount can close sooner than expected once a certain amount of seats fill up, therefore your prompt booking is strongly advised to avoid disappointment.

Book your place now!

6 Structured CPD Points

Claims management has witnessed a lot of changes over the last decade. It has become imperative for those dealing with claims to recognise the need and be able to handle the complexities associated. This one day conference will give you key tips on how to manage and prepare for claims whether you are an insurer, legal consultants, public or private sector organization.  The focus of the conference will be right across the board whether you are dealing with healthcare related claims, medical negligence claims, motor claims, personal injury claims, employment relations claims or household claims to name just a few

The aim of this conference is to give delegates a firm overview of what to expect in terms of changes in the claims management space over the next 12/24 months and how to prepare accordingly.




Registration with tea, coffee and pastries


Opening Remarks by conference chairperson:
Caroline Gill, Barrister at Law, former Insurance, Ombudsman, CEO Consumers Association of Ireland


Changes to Personal Injuries compensation
Speaker: Mr. Justice Nicholas Kearns, Chairperson of the Personal Injuries Commission


Civil Liability (Amendment) Act 2017
Speaker: Mark Rodgers, Barrister-at-Law, The Law Library

  • Introduction of periodic payment orders
  • Placing periodic payment orders on a statutory footing
  • Open disclosure of patient safety incidents (the implications for medical malpractice claims)

The Supreme Court Setanta Insurance decision

  • What did the Supreme Court decide?
  • Implications for existing Setanta claims


Update – Cost of Insurance Working Group:
Speaker: Dorothea Dowling, founding former Chair of the Personal Injuries Assessment Board, Chartered Insurer & Accredited Mediator

  • Protecting the customer
  • Improving Data Availability
  • Improving Personal Injuries Claims Environment
  • Reducing Costs in the claims process
  • Reducing Insurance Fraud and uninsured driving
  • Protecting Road Safety and Reducing Collisions

    Law Reform Commission report on expert evidence explained
  • Bias and unconscious bias


Coffee break and chance to network


Social Welfare Recoverability – UPDATE from 2017 conference
Speaker: Christy Grogan, Assistant Principal officer, Department of Employment and Social Protection

  • Social Welfare Act
  • Policy Origins
  • Legislation
  • Practical Application


Justice ex machina – Robots in Claims Management
Speaker: Eoghan Casey, Barrister-at-Law, The Law Library

  • Developing Claims Algorithms
  • Trees and Nodes
  • Actuarial Thinking: Probability to Price
  • Speaking Legal: Price to Probability
  • Useful Inputs from Big Data


Taxation of costs
Speaker: Shane O’Donnell, Flynn & O’Donnell

  • Legal costs environment after the Sheehan decision
  • Accurate legal costs forecasting for reserves
  • Timing of settlements
  • Use of tender offers


Lunch and chance to network


Damages Update
Speaker: Michael Hughes Dillon, Barrister-at-Law, The Law Library

  • Proportionality between awards
  • The updated Book of Quantum
  • Exemplary/aggravated damages
  • The Reddy v. Bates reduction – the real rate of return
  • The “cap” on damages
  • The notional scale of damages

The impact and role of the Court of Appeal in personal injuries cases.

  • The new court decisions in tort law, considering liability, quantum, and false or misleading evidence since 2014.
  • The extent to which the court can revisit findings of fact.
  • Whether the court has been effective in bringing about greater consistency in High Court rulings.


Recent case law
Speaker: Mr Eoin Martin, Barrister-at-Law, The Law Library

  • Occupier’s liability and the duty of care of landowners. 
  • Two significant cases from 2017 discussed:
  • Case one – The Court of Appeal decision in Newman v. Cogan – An occupier carries out repairs to their own house which later cause injuries to another party.
  • Case two – Judge White’s decision in Wall v. National Parks and Wildlife Service concerning the lady who fell while walking in Glendalough.


Q&A Session


Conference close

This conference content and advice will relate to all involved directly or indirectly in the claims process from solicitors, barristers, government departments, semi-state agencies, insurers, healthcare professionals, corporate firms and consultants.

There will be 6 structured CPD points awarded to all attendees at this conference.

Dorothea DowlingDorothea Dowling

Founding former Chair of the Personal Injuries Assessment Board, Chartered Insurer & Accredited Mediator

Dorothea Dowling is a Chartered Insurer, as well as an accredited mediator, and among a number of professional qualifications holds a Masters of Law.

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She is probably best known as Chair of the Motor Insurance Advisory Board which was a statutory investigation into the cost of insurance that made 67 recommendations in 2002 which were accepted by Government including establishment of the Personal Injuries Asessment Board of which she was Chair until February 2014.

Mark RodgersMark Rodgers

Barrister-at-Law, The Law Library

Mark Rodgers is a barrister based in the Law Library, Dublin practising in civil and commercial law, including personal injuries.

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Mark has degrees in law from Trinity College Dublin and the University of Cambridge and was called to the Irish Bar in 2012. He was called to the Bar of England and Wales in 2010.

Eoghan CaseyEoghan Casey

Barrister-at-Law, The Law Library

Eoghan Casey BL primarily acts for institutional clients and insured defendants and has a civil/commercial practice.

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Before practising law he completed a degree in mathematical science and worked in finance, where he acquired experience with pricing models for risk events.

Christy GroganChristy Grogan

Assistant Principal officer, Department of Employment and Social Protection

Christy Grogan is an Assistant Principal officer at the Department of Employment and Social Protection.

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His current role in the Illness, Disability and Carer Policy Unit includes policy development in the area of Recoverable Benefits and Assistance.

Michael Hughes DillonMichael Hughes Dillon

Barrister-at-Law, The Law Library

Michael was born in Belfast and educated at the Royal Belfast Academical Institution, he subsequently attended the University of Limerick and graduated with an LL.B in Law & European Studies (History & French).

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During his time there he gained experience on both sides of Personal Injuries litigation working as a legal executive in the plaintiff litigation department of a large solicitors’ firm and then as a claims handler for an underwriter specialising in public liability insurance. He subsequently attended the King’s Inns and having been awarded the degree of Barrister-at-Law was called to the Bar in 2011. Since then he has worked as a barrister based in Dublin, specialising in Tort and Personal Injuries. Michael has a particular interest in questions regarding the future of Road Traffic Law and Tort in the age of increasing vehicular automation and artificial intelligence. In his spare time Michael is a keen triathlete.

Caroline GillCaroline Gill

Barrister at Law, former Insurance Ombudsman, CEO Consumers Association of Ireland

Practising Barrister, Caroline previously held the positions of Insurance Ombudsman of Ireland, Deputy Financial Services Ombudsman and CEO of the Consumers’ Association of Ireland.

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Caroline is a Board member of the Pyrite Resolution Board of Ireland and St Patrick’s University Hospital, Dublin.

Michael Hughes DillonMr Justice Nicholas Kearns

Chairperson of the Personal Injuries Commission

Mr Justice Kearns was called to the Bar in 1968.

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His work over the next 30 years was primarily concerned with personal injuries work. He was appointed to the High Court in 1998 and thereafter to the Supreme Court in 2004. He was made President of the High Court in 2009, a position he continued to occupy until his retirement at the end of 2015. His work as a judge involved a continuing connection with personal injuries work. He also served as Competition judge in the High Court and has sat as an ad hoc judge of the European Court of Human Rights. In January 2017 Justice Kearns was appointed by the Minister for Jobs, Enterprise and Innovation as chairperson of the Personal Injuries Commission.

Royal Marine Hotel, Dun Laoghaire, Co. Dublin

SAVE BY BOOKING THE 2nd EARLY BIRD RATE OF €395 + VAT per Person – Normal Rate @ €495 + VAT.

Please note the early bird discount can close sooner than expected once a certain amount of seats fill up, therefore your prompt booking is strongly advised to avoid disappointment

CMG Events Conference Discount

  • 10% discount for the third delegate booked or subsequent bookings thereafter from the same company.

The rate to attend includes morning tea/coffee and refreshments on arrival at registration, mid-morning tea/coffee and pastries and buffet lunch. You will receive the speakers PowerPoint presentations within 24 hours after the event. 

Tel: 01 293 4764

Email: bookings@cmgevents.ie

   Telephone:+353 1 2933650

Early Bird Booking rate: €395.00 + VAT Normal Rate: €495 + VAT

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Terms and Conditions:
Payment for attendance is due within seven days from the date of invoice. This booking is transferable and a substitute attendee may attend on your behalf at no additional cost if you cannot attend. Cancellation of a booking must be received by CMG Events in writing by email or by post, no later than 14 days prior to the event date. Regrettably no cancelations or refunds can be made after this date. In the case of a refund – an administration charge of 25% plus VAT will be deducted before a refund is made. CMG Events reserve the right to make any necessary changes to the advertised programme including a change of venue. The views expressed by the speakers are not necessarily those held by the organisers, nor is the organiser responsible for speakers opinions or statements. Please note CMG Events will distribute the delegate list to all registered attendees prior to the conference for networking purposes. However, in keeping with current data protection and privacy legislation, the distributed delegate list will not contain telephone or email contact details. Please advise CMG Events if you would like to have your name removed from this networking list for this event. We do not sell your data to a third party - we may use your contact details for the purposes of notifying you of other conferences or training courses that we run. If you do not wish for us to contact you again, please let us know by emailing sarahjane@cmgevents.ie

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