Case Law Updates ● Implementation of PIC report on claims reform ● Cost of Insurance Working Group Update

● Post Brexit enforcement of awards against UK based insurance companies

A one-day conference

Royal Marine Hotel,
Dun Laoghaire, Co. Dublin

Date: 14th February 2019

The claims landscape in Ireland has changed dramatically over the last few years and the process has become more complex than ever. Recent efforts through the PIC Reports and recommendations, Cost of Insurance working Group and Personal Injuries Assessment Board (Amendment) (No.2) Bill 2018  will hopefully see some change for the better going forward. 

Book your place now!

5 Structured CPD Points

This event typically sells out very quick, so prompt booking is strongly advised to secure your place at the early bird rate Save €100.00 – Early Bird Rate is €395.00 + VAT (Normal rate €495.00 + VAT)

Please note the early bird discount can close sooner than expected once a certain amount of seats fill up, therefore your prompt booking is strongly advised to avoid disappointment.

The aim of this conference is to give delegates a firm overview of what to expect in terms of changes in the claims management space over the next 12/24 months and how to prepare accordingly

CMG’s annual Claims Management conferences have been hugely successful and very heavily attended. Therefore we expect the 2019 conference to be again even bigger and better with a new revised programme of the latest issues affecting the sector and possible solutions to use going forward.

This is a must attend event for all professionals involved in the claims process, from barristers to solicitors, insurers, public and private sector bodies to name just a few.

Full Day Programme 8.50am to 4.30pm

Opening Remarks by conference chairperson

Caroline Gill, Barrister at Law, former Insurance, Ombudsman, CEO Consumers Association of Ireland

Implementation of PIC report on claims reform

Speaker: Mr. Justice Nicholas Kearns, Chairperson of the Personal Injuries Commission

Relevant PIC recommendations

  • The PIC 2 report update
  • The roll -out of the new PIC medical template – details of the first PIC report of December 2017 discussed.
  • PIC Report 1 recommendation
  • Update on Personal Injuries Assessment Board (Amendment) (No.2) Bill 2018

P.I.A.B – Recent Case Law

Most recent book of quantum

Speaker: Eoghan Coyne, Personal Injuries Commission Secretariat

Cost of Insurance Working Group Update

Speaker: Cathal Sheridan, Principal Officer, Funds, Insurance, Markets & Pensions Division, Department of Finance

Post Brexit, Compulsory Motor Insurance, Insurer Data, Exaggerated Claims

  • Post Brexit enforcement of awards against UK based insurance companies
  • The EU Commission review on compulsory motor insurance
  • Longitudinal analyses of insurer data
  • Injury claims involving defectively insured vehicles & recent decisions from the European Court of Justice 
  • Is it a ‘Perfect Storm’ for Policyholders with so many reforms up in the air? 
  • A year of media coverage on exaggerated claims – do we learn more about the law from the newspapers than from the Courts?

Speaker: Dorothea Dowling, Founding Former Chair Personal Injuries Assessment Board, Chartered Insurer & Accredited Mediator

AI & Robots in Claims Management

Legal Costs Update

  • Taxation of fees / what’s recoverable what’s not

How to develop strategies/plans to prevent/reduce claims.

  • How to tackle this growing and challenging overhead
  • Claims can cause a significant ‘threat’ to business growth – How to prevent this threat.

Case Law Section

Emerging areas of liability – stress and harassment / managing disciplinary processes to avoid litigation – Recent Case Law

  • A round up on damages awarded in civil cases over 2018. 

Speaker: Sarah Reid, Barrister-at-Law & Author

Damages Update – Recent Case Law – High court cases successfully appealed

  • Court of Appeal decisions which reduced damages
  • It’s never too early to start thinking about the appeal! How post-trial appellate dynamics should influence pre-trial preparation and settlement negotiations. Current practice in different levels of the court system

Speaker: Eoghan Casey, Barrister-at-Law, The Law Library

This conference content and advice will relate to all involved directly or indirectly in the claims process from solicitors, barristers, government departments, semi-state agencies, insurers, healthcare professionals, corporate firms and consultants.

There will be 5 structured CPD points awarded to all attendees at this conference from the CPD certification service

Dorothea DowlingDorothea Dowling

Founding former Chair of the Personal Injuries Assessment Board, Chartered Insurer & Accredited Mediator

Dorothea Dowling is a Chartered Insurer, as well as an accredited mediator, and among a number of professional qualifications holds a Masters of Law.

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She is probably best known as Chair of the Motor Insurance Advisory Board which was a statutory investigation into the cost of insurance that made 67 recommendations in 2002 which were accepted by Government including establishment of the Personal Injuries Asessment Board of which she was Chair until February 2014.

Justice Nicholas KearnsJustice Nicholas Kearns

Chairperson of the Personal Injuries Commission

Mr Justice Kearns was called to the Bar in 1968.

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His work over the next 30 years was primarily concerned with personal injuries work. He was appointed to the High Court in 1998 and thereafter to the Supreme Court in 2004. He was made President of the High Court in 2009, a position he continued to occupy until his retirement at the end of 2015. His work as a judge involved a continuing connection with personal injuries work. He also served as Competition judge in the High Court and has sat as an ad hoc judge of the European Court of Human Rights. In January 2017 Justice Kearns was appointed by the Minister for Jobs, Enterprise and Innovation as chairperson of the Personal Injuries Commission.

Eoghan CaseyEoghan Casey

Barrister-at-Law, The Law Library

Eoghan Casey BL primarily acts for institutional clients and insured defendants and has a civil/commercial practice.

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Before practising law he completed a degree in mathematical science and worked in finance, where he acquired experience with pricing models for risk events.

Eoghan CoyneEoghan Coyne

PIAB / Department of Business, Enterprise & Innovation / Personal Injuries Commission

Eoghan Coyne is a senior personal injury claims professional with 25 years’ experience working in private, public and civil service roles.

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Eoghan started his insurance career working in insurance in a variety of claims handling, investigative and management roles. He has worked in PIAB since it was established in 2004 where his roles and responsibilities have included; Statutory Assessor, Provider/Quality Manager and Business Support Services Manager. Since March 2018 Eoghan has been seconded to the Department of Business, Enterprise and Innovation contributing to delivery of the Cost of Insurance Working Group’s recommendations including working with the Personal Injuries Commission, and progressing the PIAB Amendment Bill.

Sarah ReidSarah Reid

Barrister-at-Law, The Law Library

Sarah Reid LLB, LLM, BL is a practicing barrister specialising in personal injury and medical negligence.

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In recent years her area of specialisation has expanded to include the overlap between product liability laws, medical devices regulations and clinical negligence. In particular Sarah has focused her research on the defective PIP implants & DePuy recall of the ASR hip replacement system. Sarah is an associate legal expert with the Institute of Public Administration where she delivers specialised training in medical law, judicial review and courtroom skills to the public sector. She also lecturers Product liability law in Trinity College Dublin and is a guest lecturer in clinical negligence for the HSE & the Royal College of Surgeons in Ireland. In 2015 Sarah was appointed as legal counsel to the Oireachtas Banking Inquiry.

Caroline GillCaroline Gill

Barrister at Law, former Insurance Ombudsman, CEO Consumers Association of Ireland

Practising Barrister, Caroline previously held the positions of Insurance Ombudsman of Ireland, Deputy Financial Services Ombudsman and CEO of the Consumers’ Association of Ireland.

Read more

Caroline is a Board member of the Pyrite Resolution Board of Ireland and St Patrick’s University Hospital, Dublin.

Royal Marine Hotel, Dun Laoghaire, Co. Dublin

SAVE €100.00 BY BOOKING THE EARLY BIRD RATE OF €395 + VAT per Person – (Closing Friday 14th December) Normal Rate @ €495 + VAT.

Please note the early bird discount can close sooner than expected once a certain amount of seats fill up, therefore your prompt booking is strongly advised to avoid disappointment

CMG Events Conference Discount

  • 10% discount for the third delegate booked or subsequent bookings thereafter from the same company.

The rate to attend includes morning tea/coffee and refreshments on arrival at registration, mid-morning tea/coffee and pastries and buffet lunch. You will receive the speakers PowerPoint presentations within 24 hours after the event. 

Tel: 01 293 4764


   Telephone:+353 1 2933650

Early Bird Booking rate: €395.00 + VAT Normal Rate: €495 + VAT

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Terms and Conditions:
Payment for attendance is due within seven days from the date of invoice. This booking is transferable and a substitute attendee may attend on your behalf at no additional cost if you cannot attend. Cancellation of a booking must be received by CMG in writing by email or by post, no later than 14 days prior to the event or course date. Regrettably no cancelations or refunds can be made after this date. Cancellations will be charged an administration fee of 25% plus VAT.

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