A one-day conference

Talbot Hotel, Stillorgan, Co. Dublin

Date: 19th September 2019

Keynote Address by Michael D’Arcy TD, Minister Of State for Financial Services and Insurance

This one day conference will explore why Ireland’s claims figures are constantly increasing, and will explore what can be done to reduce these claims. The conference will shed light on a number of different aspects of the process, including the legalities, highlighting recent case law, proposed changes and expert opinions. You will hear about fraudulent and exaggerated claims and the evidence required in these cases, you will hear how personal injury claims are directly linked to fraudulent motor claims and learn how our current claims culture in Ireland is stifling business.

If you are involved in the claims process in some capacity, this one-day CPD event is a must-attend. You will hear from some of the leading experts on a number of aspects, and you will gain the chance to meet and network with other professionals in your field.


Please note the early bird discount can close sooner than expected once a certain number of seats fill up, therefore your prompt booking is strongly advised

Book your place now!

5 Structured CPD Points

Conference Programme

Keynote Address

Update on where we are on tackling the cost of insurance

Speaker: Michael D’Arcy TD, Minister Of State for Financial Services and Insurance

  • Overview of Cost of Insurance Working Group to date
  • Major challenges in trying to bring down the cost of insurance
  • Impact of work to date on cost of insurance
  • Work programme going forward

Recent High Court & Court of Appeal Decisions and the Book of Quantum

Speaker: Mark Curran, Accredited Mediator, Barrister-at-Law, The Law Library

  • Overview of recent personal injuries decisions in the High Court and the Court of Appeal
  • Proportionality when making an award of personal injuries
  • The Book of Quantum  
  • Future Developments for personal injuries awards in Ireland

Real Cases Discussed – How our current claims culture is stifling business and voluntary groups?

Speaker: Peter Boland, Alliance For Insurance Reform

  • How is the insurance crisis manifesting itself at ground level  
  • What are the consequences for SMEs, voluntary groups and society?

Medical consultant(s) – expert opinion

Speaker: Sean Carroll, Surgeon & Company Director, Medlaw

  • Hand injuries and specific percentage loss of function for many specific injuries
  • Amputation of digits, portion of hands etc 
  • Injuries such as soft tissue, vertebral injuries and fractures

Fraudulent / Exaggerated Claims – What evidence is needed in these cases

Speaker: Detective Inspector Mel Smyth, Garda National Economic Crime Bureau

  • Evidence – the criminal standard of proof
  • Direct and Circumstantial evidence
  • Poofs in a Criminal Trial
  • Proving the falsity of a claim
  • Possible offences
  • What the Insurance Industry can do

How personal injury claims are directly linked to fraudulent motor claims

Speaker: Paul Corcoran, Director at Fraud Works Ireland Ltd. and body shop owner

  • Aviva Canada fraud report 2017, an effective fraud detection model  
  • Step by step, how a claim can be easily exaggerated 
  • The process of exaggerated claims, from crash to personal injury
  • Poorly handled claims – How the insurance companies allow the claimant to justify committing fraud
  • How motor claims fraud can be detected and prevented

European Commission formal competition probe into Insurance Ireland.

  • Restricted access to Insurance Link database system – restrict competition? breaching of EU rules?

Whiplash Claims – Recent proposed changes discussed


  • THE PIAB, their fees/ time lines

The conference content and advice will relate to all involved directly or indirectly in the claims management process and personal injury claims from solicitors, barristers, regulators, government departments, semi-state agencies, insurers, employers, healthcare professionals, corporate firms and consultants.

Paul CorcoranPaul Corcoran

Director of Fraud Works Ireland Ltd. and body shop owner

Paul Corcoran is a body shop owner based in Co. Donegal.

Read more

He started his career in the crash repair business over 30 years ago, during which he has managed and owned body shops throughout Ireland, the UK and the United States. During his time in the business, Paul has gained a vast knowledge of motor claims fraud. He has recently set up a company, Fraud Works Ireland Ltd, which aims to tackle motor insurance fraud through extensive training with motor claims staff to detect and prevent fraud at the onset.

There will be 5 CPD points awarded to all attendees at this conference from the CPD certification service.

Talbot Hotel (Formerly Stillorgan Park Hotel)


Please note the early bird discount can close sooner than expected once a certain amount of seats fill up, therefore your prompt booking is strongly advised to avoid disappointment

CMG Events Conference Discount

  • 10% discount for the third delegate booked or subsequent bookings thereafter from the same company.

The rate to attend includes morning tea/coffee and refreshments on arrival at registration, mid-morning tea/coffee and pastries and buffet lunch. You will receive the speakers PowerPoint presentations within 24 hours after the event. 

   Telephone:+353 1 2933650

Email: bookings@cmgevents.ie

Early bird rate: €395 + VAT (Normal Rate: €495 + VAT)

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Terms and Conditions:
Payment for attendance is due within seven days from the date of invoice. This booking is transferable and a substitute attendee may attend on your behalf at no additional cost if you cannot attend. Cancellation of a booking must be received by CMG in writing by email or by post, no later than 14 days prior to the event or course date. Regrettably no cancelations or refunds can be made after this date. Cancellations will be charged an administration fee of 25% plus VAT.

CMG reserve the right to make any necessary changes to the advertised programme including a change of venue. The views expressed by the speakers/tutors are not necessarily those held by the organisers, nor is the organiser responsible for speakers/tutors opinions or statements. Please note CMG will distribute the delegate list to all speakers prior to the event/course to ensure their presentation is relevant to those attending. However, in keeping with current data protection and privacy legislation, the distributed delegate list will not contain telephone or email contact details. Please advise CMG Events if you would like to have your name removed from this list.

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